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Cost Reduction Programs Undermined by Lack of Service Catalogs Warns Axios Systems

Edinburgh: 11. November 2009

Service Catalog key to ITSM and ITIL® maturity; Organizations missing opportunity of uniting their CMDB with a Service Catalog to create a single enterprise-wide Service Desk solution

Axios Systems, the world's leading provider of IT Service Management (ITSM) solutions, today warned organizations that a failure to implement a Service Catalog could significantly impact their service management systems, processes and strategies. Axios Systems believes that a Service Catalog is the catalyst for accelerating ITIL® maturity and Continual Service Improvement, and that without a Service Catalog, organizations will struggle to demonstrate what services IT performs and how much they cost.

Weitere Informationen erhalten Sie bei:

Axios Systems plc
60 Melville Street
Edinburgh
EH3 7HF
Großbritannien
E-mail: assystuk@axiossystems.com
Website: http://www.axiossystems.com

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